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Contact us

Use the form below or call us on 1800 105 105 or our interpreter line 03 9209 0147.  Interpreter logo

If you'd like to receive email updates please use the Sign up for enews form. You can also follow our progress on our Facebook page.

Letters should be addressed to: Rail Projects Victoria, PO Box 4509, Melbourne, VIC 3001, Australia

Details are available if you would like to escalate your feedback to a complaint.

If you are not satisfied with our response to a matter you may raise it with the Public Transport Ombudsman online or by phone on Freecall 1800 466 865.

For feedback on existing train or coach services, contact Public Transport Victoria or V/Line.

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