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Contact us

Use the form below or call us on 1800 105 105 or our interpreter line 03 9280 0700.Interpreter logo

If you'd like to receive email updates please use the Sign up for enews form.

You can also write to us at: Rail Projects Victoria, PO Box 4509, Melbourne, VIC 3001, Australia

Details are available if you would like to escalate your feedback to a complaint.

If you are not satisfied with our response to a matter you may raise it with the Public Transport Ombudsman online or by phone on Freecall 1800 466 865.

For feedback on existing train or coach services, contact Public Transport Victoria or V/Line.













Rail Projects Victoria is committed to protecting your privacy by fully meeting its responsibilities under the Privacy and Data Protection Act. For further details please see our Privacy statement.

By submitting any information in this form, including sensitive information or health information, I consent to it being collected by Rail Projects Victoria, used within RPV and disclosed to third parties. If the information relates to someone other than me, I am authorised to give this consent for that person.